CEO’s Letter
Reflecting on our progress
As I think about 2023 and the milestones our company achieved, I am reminded how incredibly proud I am of my colleagues. Working together, they enabled progress through the launch of innovative products and solutions. They also expanded our customer relationships and integrated risk analysis capabilities. Collectively, our accomplishments generated 8% revenue growth for our company and delivered value for our stakeholders, empowering them to act with confidence in a world where risks are more complex and interconnected than ever before.
The past year was defining for our company, filled with positive change and momentum that excites me for the road ahead. Fueling our progress is our steadfast commitment to our values, which anchors our decisions and our actions. Our people embody our values – and thanks to their agility and dedication, we kept our focus on providing clarity, knowledge and fairness through our opinions, enabling individuals and organizations to make better decisions.
An era of exponential risk
The events of the past year highlighted the changing nature and convergence of global risks. Also evident from conversations with our stakeholders was a growing demand for relevant insights and solutions to help them navigate these challenges.
From geopolitical conflicts to banking system stress and cyclical trends in inflation and interest rates, multiple risks generated volatility in the global debt and equity markets. This heightened uncertainty contributed to a trend of increasing volatility that we have been seeing now for a number of years.
Our world is linked by technology and trade, and by culture and commerce – risks no longer exist in isolation. Last year, I was honored to be invited to speak on this topic at the United States Military Academy at West Point. I described our global reality as an “era of exponential risk,” where our interconnected world creates new, compounding risks. At Moody’s, we believe this era also presents opportunities – not just to understand exponential risk, but to get ahead of it, to adapt and thrive.
To navigate this era, we believe our stakeholders need to break down risk silos, while embracing technology, data, and analytics to build resiliency. Over the past year, our company continued to evolve rapidly to help our customers anticipate the effects of emerging threats, identify vulnerabilities, spot and seize opportunities, and support lasting competitive advantage.
Harnessing Generative AI
One of the most exciting developments of 2023 was the phenomenal growth of generative artificial intelligence – or GenAI. Our swift embrace of this technology was a natural step for Moody’s because, for more than 100 years, innovation has been core to how we operate. It also builds on our longstanding experience with traditional artificial intelligence.
It was remarkable to see how much creativity was unleashed this past year when we gave every employee secure and responsible access to new GenAI tools. We also accelerated our ability to innovate through new partnerships with Microsoft and Google.
All of this work culminated in the public launch of Moody’s Research Assistant, a first-of-its-kind research offering powered by GenAI. The unveiling of this powerful tool marked a milestone in our ongoing journey to enable our customers to more rapidly unlock deeper and richer integrated risk insights. I am pleased to share that the early feedback we have received from our stakeholders has encouraged us. We will continue to develop similar products in the months and years ahead.
New and expanded solutions
Our accomplishments are a testament to our unique offering – one that sets us apart. This offering is underpinned by our focus on purposeful innovation, delivering for our customers, and investing for growth – a formula that has created sustainable value for our shareholders.
This approach fueled our impressive financial performance and continued strong returns for our stockholders. Moody’s achieved revenue growth of 8% and adjusted diluted EPS growth of 16% in 2023.
To help illuminate how our business, solutions and insights are evolving, we hosted our first Innovation Open House with investors, analysts and other stakeholders this past September. Our colleagues demonstrated how we are using Moody's proprietary data, models and software to offer our customers a comprehensive view of risk.
Over the past year, our product roadmap has been as rich as I can remember. Highlights included: enhancements we have made to one of our flagship customer solutions, CreditView, which integrates credit ratings, research, data and content from our entire company; and investments we have made to expand several of our solutions, such as EDF-X, a platform which provides risk insights and early warning signals on more than 400 million public and private companies, and Moody’s Climate on Demand, which offers forward-looking risk scoring on assets and locations.
From climate risk to compliance risk, our enhanced offerings introduced in 2023 focused on generating deeper insights to yield new advantages and greater possibilities for our customers. As another example, we addressed the growing demand for analysis of decarbonization plans through the launch of Net Zero Assessments. And as geopolitical events generated increasingly complex risks, we introduced Know Your Customer (KYC) solutions like Sanctions360 to help organizations be even more effective and efficient in uncovering sanctions-related risk within their customer base, counterparties and supply chain.
Investing for growth, combined with constant innovation, helped Moody’s Analytics (MA) to deliver its 64th consecutive quarter of revenue growth, with 10% annualized recurring revenue growth. At the same time, we continued to balance our disciplined approach to expenses with ongoing investment in the business.
Recognition for our people
As I have acknowledged, our company’s growth and innovation in 2023 was made possible by our people’s unwavering commitment to excellence. And I was pleased to see their efforts recognized externally. I will proudly share a few highlights: for the second consecutive year, we achieved the number one ranking in the Chartis RiskTech100. Then in December, Institutional Investor named us as the Best Credit Rating Agency for the 12th year in a row.
Throughout the past year, we also continued to prioritize inclusion. In recognition, we were listed in Bloomberg’s Gender Equality Index for the fourth year in a row and named one of America’s 100 Most JUST Companies. Furthermore, we were recognized as a Stonewall Top 100 employer, and we received a score of 100% on the Human Rights Campaign Foundation's 2023 Corporate Equality Index, marking 12 consecutive years that we have earned a top ranking.
Collectively, these examples of recognition are a testament to our people, who through their actions connect the value of what we have always done throughout our history as an integrated risk assessment firm to the greater benefit it creates in today’s environment of exponential risk.
Accelerating our momentum
I am energized by the possibilities ahead. In the coming year, we will continue to advance the values that our company is built on by uniting the brightest minds – our people – to turn today’s risks into tomorrow’s opportunities. Fueled by curiosity, ambition, and inspiration, we are well-positioned to continue investing for growth and creating value for our stakeholders.
On a personal note, I am delighted to welcome our new Chairman of the Board, Vince Forlenza, who brings a wealth of experience in steering and evolving global businesses. I also salute our former CEO and Chairman, Ray McDaniel, who concluded his tenure on our Board of Directors after several decades of exceptional leadership, most recently as our Board Chair.
Thank you to our customers, stockholders, partners, and employees for being an integral part of our ongoing journey.
Rob Fauber
president & Chief executive officer